Shipping

Shipping Policy

1. Shipping Coverage
We are proud to offer international shipping, bringing our products to customers around the globe. No matter where you are, you can enjoy the convenience of shopping with us.

2. Shipping Methods
To meet your needs, we provide two shipping options:

  • Free Shipping: A cost-effective option available for all orders.

  • Expedited Shipping: A faster delivery option available for an additional fee.
    Shipping costs, if applicable, will be calculated and displayed during checkout based on your location and chosen shipping method.

3. Processing Time

  • Order Processing: Orders are typically processed within 1-3 business days (excluding weekends and public holidays).

  • Order Confirmation: If your order contains incomplete or incorrect information (e.g., wrong address or payment issues), we will reach out to resolve it, which may cause processing delays.

4. Estimated Delivery Times
Delivery times vary depending on your location and shipping method:

  • Free Shipping: 4-10 business days.

  • Expedited Shipping: 1-3 business days.
    Please note: Delivery times are estimates and may be affected by customs clearance, weather conditions, or public holidays.

5. Shipping Costs

  • Free Shipping: Available for all orders at no extra cost.

  • Expedited Shipping: Additional fees apply and will be shown at checkout.

  • Duties & Taxes: Customers are responsible for any import duties, taxes, or customs fees for international orders.

6. Order Tracking

  • Tracking Information: Once your order is shipped, you will receive a confirmation email with a tracking number and a link to monitor your shipment.

  • Real-Time Updates: Use the provided tracking link to check the current status and estimated delivery date of your package.

7. Shipping Partners
We work with trusted courier services to ensure secure and timely delivery. Some of our partners include USPS, UPS, FedEx, DHL, and other regional carriers. The courier for your shipment will be selected based on your location and shipping method.

8. Shipping Issues

  • Delayed Shipments: If your order is delayed, please reach out with your order number. We will work with the courier to resolve the issue.

  • Lost or Damaged Packages: Report any lost or damaged packages within 48 hours of delivery. Include photos of the damaged item(s) and packaging to facilitate a replacement or refund.

  • Incorrect Address: Ensure your shipping information is accurate during checkout. We are not responsible for delays or additional costs caused by incorrect addresses.

9. Undeliverable Packages
If a package is returned due to an undeliverable address, failed delivery attempts, or refusal by the recipient:

  • We will contact you to arrange reshipment (additional shipping fees may apply).

  • If reshipment is not possible, we will refund the product cost, excluding the original shipping charges.

10. Special Circumstances

  • Customs Delays: International shipments may experience delays due to customs inspections, which are beyond our control.

  • Force Majeure: Unforeseen events such as natural disasters, strikes, or pandemics may extend delivery times. We will keep you informed of any delays.

11. Returns & Exchanges
For details on how to return or exchange items, please refer to our Refund & Return Policy.

Thank you for choosing us. We appreciate your trust and support!